EasyEarth

FAQ

How are your products made?

EasyEarth products are designed to be as eco-friendly as possible and are constructed to minimize material waste and ensure high quality.

 

How much does shipping cost?

We offer FREE U.S. ground shipping on orders over $15. Please note that the order total must be over $15 after a discount code is applied to qualify for free shipping. 

 

When will my order ship?

Once we receive your order, we start working on it right away! All orders are subject to verification and approval and may take up to 48 business hours to process before shipping. Please note we do not ship on Saturdays, Sundays or holidays. Orders placed on Friday after 3pm PST, Saturday or Sunday will be processed by our warehouse the following business day.

 

Can I change an order after I've placed it?

We may be able to cancel or edit the address on your order within a short window. If this is something you’d like to do, email help@easyearth.com as soon as possible!

 

What is your return policy?

If you’re not pleased with your Floyd purchase, just contact us within 60 days of receiving your order for a refund or replacement. Our goal is to make return shipping as painless as possible.

 

Manufacturing

Our products are ethically manufactured in China, where we have long standing relationships with our ISO 9001:2015 and ISO 140001 certified  manufacturers. For our product line and the materials we work with, China offers the most advanced manufacturing technology and ethical work practices. Manufacturing facilities are audited yearly by an independent third party to ensure they are upholding standards of occupational health and safety, and humane work hours and wages are enforced.